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Familiar Faces Every Visit
Calm Low-Stress Handling
Clear Owner Communication
People-Centred Veterinary Care
At Animal Choice, we build care around connection, understanding, and calm guidance. We focus on listening closely, explaining clearly, and handling every animal with patience and respect—an approach often reflected in our reviews. Our team works collaboratively to create familiar, reassuring experiences across visits, supporting comfort and trust throughout our animal care services. By combining clinical skill with genuine care, we help owners feel informed and supported at every stage. These shared experiences guide steady, thoughtful progress in a pet’s care journey, shaped by feedback from owners who trust us with their animals’ wellbeing.
Meet The Team
At Animal Choice, our dedicated team works together to provide compassionate, reliable care for every pet and owner. With a blend of clinical expertise and genuine care, we take pride in building trusted relationships and supporting animal wellbeing at every stage of life.
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Mr. Anurag Phakkey BVM, MSc and MRCVS
VETERINARY SURGEON / PRACTICE OWNER
Mr. Anurag Phakkey is a qualified Veterinary surgeon holding BVM, MSc and MRCVS qualifications. He qualified as a veterinary surgeon in 1984, completed his MSc in 1987, and became a Member of the Royal College of Veterinary Surgeons in 1990. Since 1988, he has dedicated his career to treating companion animals and became the main Veterinary surgeon at Animal Choice Surgery in March 1999. Mr. Phakkey is a strong advocate for preventative care and takes great satisfaction in finding effective solutions to complex health challenges faced by pets.
SENIOR HEAD NURSE / PRACTICE MANAGER
Louise has worked at Animal Choice as a registered veterinary nurse since 2010. Alongside her hands-on nursing role, she has developed strong management responsibilities that keep the practice running smoothly. Louise enjoys building relationships with clients and their pets and values being part of a close-knit, caring team. Outside of work, she stays active and has a passion for travelling; she always plans the next adventure. Enjoys planning the next adventure.
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Louise RVN
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Emma MRCVS
VETERINARY SURGEON
Emma joined Animal Choice in November 2024 after qualifying from Bristol Vet School. She is passionate about delivering attentive, compassionate care and looks forward to meeting both clients and their pets, supporting them through every stage of treatment and wellbeing.
VETERINARY SURGEON
Natalia graduated as a veterinary surgeon from the University of Warmia and Mazury in Poland in January 2024 and began working at Animal Choice in March 2024. She has a strong professional interest in orthopaedics, diagnostic ultrasonography, and dermatology. Outside of clinical practice, Natalia enjoys exploring London’s diverse food scene and sightseeing around the city.
Natalia MRCVS
Tessa RVN
SENIOR CLINICAL NURSE
Tessa is a registered veterinary nurse, she joined Animal Choice in 2020 and has experience working in referral practices and first-opinion emergency clinics. She enjoys meeting clients and caring for their pets, ensuring every visit is a positive experience. Outside of work, Tessa enjoys spending time with friends, family, and her horse.
RECEPTIONIST
Irene works on reception, where no two days are the same. She enjoys welcoming clients and their pets, with dogs always receiving a well-loved treat on arrival. Outside of work, Irene spends time caring for her four cats and hopes to one day welcome a dog into her family.
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Irene
Theresa
RECEPTIONIST
Theresa is a dedicated receptionist who is always happy to help. She owns a lovely cat named Hirra who is 12 years old. She joined Animal Choice in 2011.
Care Led By Familiar Professionals
Meet the veterinary team and see how experience, patience, and collaboration guide every decision. Call now to arrange a consultation.
